Corrections

Last updated: October 27, 2026.

Indicora makes mistakes, like any newsroom, and handles them in the open: we correct, tell the reader and keep a record. This page shows how we classify mistakes, how fast we fix them and where the history is kept. It also applies to automated items and items generated with AI (see the AI policy).

1. The three severity levels

S1: serious error

A wrong number, company or asset, direction (up or down), date or central fact in the headline or the first paragraph (the lead), or any error that changes the meaning of the story.

• Deadline: correct or unpublish within 1 hour of the newsroom becoming aware of the error.
• Notice: a correction note at the top of the article.

S2: detail error

A wrong secondary fact in the body of the text, such as a date, a name or a figure that does not change the main story.

• Deadline: correct within 24 hours of the newsroom becoming aware of the error.
• Notice: a correction note at the end of the article.

S3: form error

A typo or a spelling, punctuation or formatting error that does not change the meaning.

• Deadline: fixed as soon as it is spotted.
• Notice: no note in the article. The change stays in the revision history.

When in doubt between two levels, the more serious one applies. The responsible editor does the classifying.

2. Public record

• Every S1 and S2 correction is recorded in the article itself, with the date and time, what was wrong and what changed. The note is not removed later.
• We do not alter or delete an article silently to hide an error that changes its meaning. Only the form error (S3) is fixed without notice, and it stays in the revision history.
• When an article should no longer stay up, it is unpublished: the address stops showing the text and says the content was withdrawn, and the article leaves the site map and the site's search.

3. Automated items

Mistakes in automated data items follow the same levels and deadlines. Besides fixing the item, we deal with the cause: an S1 error sends that item type back to prior review by a person, and automatic publishing is only enabled again after the failure has been investigated.

4. How to request a correction

Write to the newsroom through our contact page and tell us, if you can:

• the address of the article;
• the passage that is wrong;
• what it should say and, if you have one, a source.

We reply to each request within 3 business days, saying whether we corrected it and, if not, why. Right-of-reply requests follow the same path and are handled as the law provides. Requests about personal data follow the Privacy Policy.

5. Who is accountable

The responsible editor, named in the Masthead, answers for corrections. The reporting rules that try to prevent mistakes are in the Editorial standards.